Average Reviews:
(More customer reviews)Nice watch but BEWARE of the WARRANTY!
I purchased this watch from Amazon (not a 3rd party) for my husband and was thrilled with Amazon's price and prompt shipping.However, the crown (knob you turn to set the date and time) fell off before he was even able to wear the watch for the first time!We didn't do anything harsh to the watch, we just set the time.So we looked through the box for the warranty information and discovered that the Tag Heuer warranty card was not included.When we inquired, Amazon told us that Tag Heuer warranty cards are not issued with watches sold by Amazon!Therefore we could not take it to an authorized dealer for repair.Instead we were instructed by the watch warranty service to return it to Amazon, but Amazon told us they couldn't take the watch back and told us to contact the watch warranty service.After multiple phone calls between Amazon and Amazon's watch warranty serivce, we were instructed to send the watch to a jewelry store contracted by Amazon for repair.We followed the directions completely and were told that the repair could take 4-6 weeks.It's been almost 3 months and still no watch.Amazon claims that they can no longer assist us because the watch is now at the repair center.Multiple calls to the repair center within the last month only yield more frustration - we've been told that they are waiting for a part, with no estimate on how much longer we will have to wait.Will update on the total repair time when I finally get the watch back.
So while the watch was beautiful, we are completely disappointed with Amazon's customer service, watch warranty, and repair service.
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Product Description:
From TAG Heuer's recently updated Link series comes this elegant blend of sport and prestige styling.The Link CJ1112.BA0576 features a handsome 42 mm brushed steel case and presents on a distinctive brushed steel link bracelet, with smooth contours and flowing lines.Luminous hand and markers adorn the perfectly round blue dial, along with a date window at the four o'clock hour and three subdials displaying 1/10 second, small seconds, and 30-minute registers.The dial is framed by a unidirectional rotating steel bezel with engraved dive time markers and attractive coin-edge detailing.A curved scratch-resistant sapphire crystal protects the dial, and a double safety clasp on the bracelet provides security as well as a seamless look.This Link series watch features precise Swiss quartz movement and is rated water resistant to 200 meters.
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